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Customer Comments

Why do so many events return to Swansea time and time again?

Recent conference organisers say:

Conference Services did a fantastic job. We have had nothing but positive feedback from the delegates and the RES officials, who have said Ento'10 was outstanding for its organization as well as its academic programme. Any minor niggles we had were dealt with by you efficiently - and we had very few niggles. The catering was also great, and everyone enjoyed the ceilidh, especially the foreign delegates who had no idea what a ceilidh was and then went through something of an epiphany moment when they got up and joined in!

Another comment from many of the delegates was that they found Swansea an exceptionally friendly university and that is perhaps the best compliment of all. - Royal Entomological Society Conference Organiser

- Revenue and Customs National Sports Day - was attended by over 700 competitors and supporters using the University’s athletics stadium and pitches plus the Wales National Pool, all located just a short stroll from the campus.

Andrea Scott-Lewis of RCSL commented:
“Revenue and Customs Sports and Leisure had a very positive experience at Swansea.  Everyone enjoyed excellent accommodation and catering to compliment the fantastic sports facilities on offer at the campus, giving good value for money and a beach thrown in for free!  We would not hesitate in recommending any large group event coming to Swansea University.”

- British Association for Applied Linguistics – used our Event Experts service for a lively conference

"The success of the BAAL Conference was almost entirely due to the dedication and professionalism of Conference Services staff.  They coordinated services such as web design, catering, technical support, accommodation and facility provision, and communicated efficiently and frequently with the academic conference organisers in order to apprise them of arrangements. Conference Services handled registration and sponsorship and dealt with delegate and exhibitor enquiries in a timely and patient fashion.  Conference staff were present throughout the conference itself (for early morning starts and weekend sessions too), and delegates commented on the friendly and helpful way they answered queries and generally facilitated the event.  Using Conference Services for BAAL 2008 meant that I, as academic conference organiser, could focus my attention on the programme and its contents, confident that all other arrangements were being efficiently dealt with elsewhere."
Dr. Tess Fitzpatrick, School of Arts, Applied Language Studies

- New Chaucer Society XVIth International Congress – also used Event Experts for this large academic conference held over 5 days that made the most of the great location by organising many well received trips.

“Conference Services were tremendously helpful with all aspects of planning the conference, including room bookings, budgeting and catering. During the event, they were on deck far more than I had expected, running the registration desk, overseeing meal times, advising delegates and generally being very visible and helpful. We had a large number of delegates, about 340, mainly from the US, and the whole five days ran like clockwork. In the feedback afterwards, many delegates commented on how welcoming and enjoyable Swansea had been, and I’m sure that was mainly due to the friendliness and hands-on efficiency of Nanele, Leah and their team.”
Helen Fulton, Professor of English

And some briefer ones:

"I have lost count of the number of laudatory comments delegates have made about the quality of the service they received at Swansea" - Society for French Studies

 “The fact that the symposium was so successful I put down very much to the efforts of your team” - International Association for Vegetation Science

“Seamless organisation” - Engaging Baudrillard International Conference

“Thank you for a great event, well organised” - HASSRA Eisteddfod

“It really was a pleasure working with your team, making life so easy for us on site” - SAS Events for the Town and Country Planning Summer School

“We have had really positive feedback from so many of the delegates, who all thoroughly enjoyed the meeting" - P450 Bio-diversity Conference

Group and field course organisers say:

"We have been staging the U12 Regional Cricket Tournament in the Swansea area for at least the past 10 years and have been happy to use the University as our residential base for this long period.  The University is centrally located to the city, beaches and Mumbles/Gower and provides an ideal position for a very wide range of day and evening indoor and outdoor activities and entertainments, together with a well-organised and comfortable residence."
 -Wales U12 Cricket Tournamemt

"We have been taking our Year 12 Biology Field Course to the Gower Peninsula for four years and we have found Conference Services at Swansea University to be extremely friendly, efficient and accommodating. The facilities for eating, sleeping and teaching at the universoity are ideal and the Gower coastline is perfect for all aspects of rocky shore ecology. I can recommend Swansea University for a A level Field Trip without reservation; 
- City of London Freemen's School

"A convenient and attractive setting, sandwiched between Singleton Park and the sands of Swansea Bay, with supportive staff and all the facilities needed to run a residential fieldcourse.  And an excellent conference and events assistant!"
- Roehampton University