Appointed in 2001, previously having held full-time academic posts at institutions including the University of Glamorgan, and the University of Sheffield, and a part-time post at the Open University Business School. Prior to entering academia Dr. Williams spent, twelve years developing and implementing information systems in a variety of domains in both public and private sectors for organizations including British Telecom, Chartered Trust PLC (now part of Lloyds TSB), and Canon UK LTD.Dr. Williams is the author of numerous fully refereed and invited papers covering a variety of areas within the information systems domain. His current research interests are focused primarily upon the areas of evaluating the use and impact of information and communications technology, with particular interests in the areas of e-business and e-commerce.

Research expertise: technology acceptance, change and technology, organisational and societal impact of technology introduction and use
Recent grants from the European Union, Welsh Assembly Government, Nuffield Foundation.

Administrative:
Head of Information Systems / e-Business Group
Director of the Centre for e-Business Research
School of Business and Economics Research Committee – member
School Library Representative

Other Roles:
Invited member of project Indicator Expert Group for EU funded (6th Framework) TRANSFORM project
Invited member of the EPSRC-funded E-GISE Network
Member of Editorial Board - Journal of Enterprise Information Management
Member of Editorial Board - International Journal of Information Quality
Associate Reviewer - Electronic Markets
Chair of the Innovation, Adoption and Diffusion research track at ECIS 2008 (European Conference on Information Systems)

Selected academic publications:

• Adoption and Use of Information & Communication Technologies in the Residential/Household Context, Information Systems Frontiers (forthcoming) (with Dwivedi, Y.K. & Venkatesh, V.)
• Improving the Implementation of ERP Systems through Action Research, International Journal of Enterprise Network Management (forthcoming) (with Beynon-Davies, P. & Baker, A.)
• From Implementation to Adoption: Challenges to Successful E-government Diffusion, Government Information Quarterly (forthcoming) (with Dwivedi, Y.K. & Weerakkody, V.)
• Review: What is e-Business? How the Internet Transforms Organizations, International Journal of Information Management. 27(1), 149-151 (2007).
• A Change Management Approach to Evaluating ICT Investment, Journal of Enterprise Information Management, 20(1), 32-50 (2007) (with Williams, J.)
• Factors Affecting Consumers' Behavioural Intention to Adopt Broadband in Pakistan, Transforming Government: People, Process and Policy, 1(3), 285-297 (2007) (with Dwivedi, Y.K.,Khoumbati, K., & Lal, B)
• Strategic Thinking in the Networked Economy: An Analysis of Lastminute.com, International Journal of Applied Management, 6(1), 3-22 (2005) (with Williams, J. & Jacobs G.C.)
• The Electronic Procurement of Ideas, International Journal of Electronic Business, 2(1), 3-19 (2005) (with Beynon-Davies, P., Owens, I. & Hill, R.)
• Intelligent Database Design Diagnosis: Performance Assessment with the Provision of Domain Knowledge, Artificial Intelligence Review, 21(1), 57-84 (2004) (with Noah, S.A.)
• The Diffusion of Information Systems Development Methods, Journal of Strategic Information Systems, 12(1), 29-46. (2003) (with Beynon-Davies, P.)
• Evaluating Electronic Local Government in the UK, Journal of Information Technology, 18(2), 137-149. (2003) (with Beynon-Davies, P.)