FAQ and guidance
When do I enrol?
All students are expected to enrol annually. Online enrolment is open from Monday 15 September onwards for undergraduates and postgraduates except for:
|New International students enrol in person during enrolment and welcome week|
|Continuing undergraduates on a year out are eligible to enrol online earlier from mid August onwards|
|Research students on other later intakes enrol on the anniversary of your course start date in December/January or March/April or July.|
|If you are pursuing one of the courses under Early and other Enrolment Events opposite, you will be expected to enrol at alternative dates and times to main enrolment. Further details are available to browse and from your department.|
How do I enrol online?
To start enrolling and register as a student at Swansea University login to the SU Intranet, click on the online enrolment link to your current course.
Follow the step-by-step instructions. Make corrections to your personal data and contact details.
If you have a 100% student finance tuition fee loan, grant, bursary or scholarship then you won't need to pay anything but if you do need to make tution fee payments you can do so by card online or set up a direct debit online.
Finally, agree to the student declaration, check your module selection and read the links to find out about College induction and return dates.
How do I log in to the intranet for the first time?
Your user id is your student number and default password is your student number and date of birth. For example, if your student number is 123456 and date of birth is 1st June 1995 you would type intranet user id "123456" and password "123456/01/06/1995"
After successfully logging on for the first time you will be asked to agree to a data protection and terms and conditions statement.
For security reasons you may be prompted to change your password before proceeding to enrol online or browse your student profile.
How do I get to my University email?
The user id mentioned above is also your login for our online services at myuni.swan.ac.uk which allows you to access your email, Blackboard and other online services. Your email address will be firstname.lastname@example.org. For example, if your student number is 123456, your email is email@example.com
I am a NEW international student can I enrol online?
No you cannot enrol online. Bring your immigration documents and certificates to enrol in person.
I am a continuing international student can I enrol online?
Enrol online if your visa has not expired and you have not renewed your passport within the last year.
If you have a new passport, visa or proof of applying for a new visa then you will need to provide your new immigration documents in person. Note if you have already studied for 5 years on a taught course in HE then normally you will not be able to continue your studies.
What if I have a tuition fee to pay?
Students liable to pay a fee, during online enrolment, can either pay the first instalment by card immediately or set up a direct debit and pay your tuition fee later in two instalments (first DD payment due mid November). International students must pay at least 50% of their fee to enrol.
If you intend to pay by direct debit online you should have your UK current bank account details and transfer funds to that account before the first payment is due.
You can also pay by bank transfer to the University's account or by cheque or by phone. However, you will need to wait for your payment to clear before attempting to enrol on your course. Most transactions clear within 5 working days but more complex international transactions may take up to 10 working days. Browse how to pay fees for details.
What if I cannot enrol online?
If for any reason you cannot enrol online don't panic! Staff will be available on campus to help and if necessary you can enrol on campus in person.
What if I need to speak to someone about enrolment?
Phone 01792 602100 (international 44 1792 602100) and a member of staff will answer your questions. The helpline is open Monday to Friday, 9am-5pm (closed Saturday, Sunday and Bank Holidays)