Service User and Carer Involvement Group

Service users and carers at the College of Human and Health Sciences

Service users and carers provide first-hand experience, real life stories and inspire students to link theory to practice. The Nursing and Midwifery Council and Health & Care Professions Council require all education providers to involve users and carers in the planning, delivery, teaching and evaluation of professional programmes. In the College of Human and Health Sciences we established our user and carer involvement health group in 2010.

Our Service Users & Carers

Group photo

User information event dates

We will be holding a range of information events in October, come along to find out how you can help us to; interview students, improve their communication skills and increasing their understanding of health issues.

Our events take place on:

  • Monday 2nd - 360 Waterfront, Mumbles Road, Swansea, SA2 0AY
  • Thursday 12th - Health & Wellbeing Academy, Singleton Campus, Swansea University, SA2 8PP
  • Thursday 19th - Committee Room, Scout & Guide Headquarters, Bryn Road, Swansea, SA2 0AU
  • Monday 23rd - 360 Waterfront, Mumbles Road, Swansea, SA2 0AY

Our aims are:

  1. To promote and develop service user and carer participation across education programmes
  2. To develop ethically sound and appropriately supported policies to support service user and carer involvement in College activities
  3. To develop service user involvement strategies which are cost effective and consistent with the strategic objectives of the College
  4. To promote a service user and carer culture that is sustainable, involving ongoing recruitment, increasing local networks with individuals and user and carer groups
  5. To promote an ethos of service user and carer involvement across the College, and where possible the wider university, so it becomes central to our working practices
  6. To expand service user and carer involvement within our programmes to include relevant groups and organisations within the locality, in order to meet specific requirements for programmes requiring regulation.
  7. To promote and undertake service user and carer involvement in research

What activities are service users and carers involved in?

We join purposefully with service user and carer colleagues to improve the student learning experience. Local people are involved in a range of activities:

  • interviewing students
  • planning programmes
  • classroom teaching
  • making digital stories
  • research

Why is user and carer involvement important?

Whilst students learn from users and carers in clinical settings, for example when they are on placement, individuals may be too ill or anxious for this to occur.  Students need to learn from users in situations where the student feels free to comment and to ask questions. Meeting users and carers outside clinical environments helps students gain a clearer understanding of how medical and social conditions can affect people’s daily lives.

Service user and carer input in professional programmes enables  students to be taught by users and carers and so to be better equipped to deliver care  in a more effective way than those taught merely about issues relating to users and carers. Input from individuals with long term health conditions and their carers is therefore very important to the students’ learning.