FAQs and Trouble Shooting
How do I find out about and apply for jobs?
- Go to www.swansea.ac.uk/jobs
- Follow us on Twitter @SwanseaUniJobs
- Set up an email alert from our jobs page to be notified of jobs matching your criteria
What if I have problems viewing the pages on the University's web site?
The University's jobs pages are compatible with all current versions of major web browsers. If you experience problems with viewing information you may need to reset your browser to enable cookies or to try clearing the caches in your web browser. If this does not resolve the issue then it may be that the security settings in the web browser are blocking information if they are set at a high level. You may also want to check that you are using the most up to date version of the web browser or try using a different web browser. If the search screens returns blank or incomplete, please press F5 (function key) to refresh the screen.
How do I know the deadline?
The closing date for each vacancy is clearly stated on the job details page. The deadline for receipt of applications is midnight on the closing date. After the closing date, this job advert will no longer be available on our website therefore please keep a copy for your records.
What if I want to save my application?
You will need to create a Candidate Home Page and then you will be able to return to your application at any time before submitting.
Please save your application regularly.
Your session will timeout after 20 minutes and any unsaved responses may be lost.
What if I have problems accessing my candidate homepage?
This may be due to one of a number of reasons:
- you have not yet clicked on the ‘initiation’ link in the e-mail sent to you when you first set up your candidate homepage;
- the username or password you are trying to use is different to the one that you registered with;
- or your web browser configuration is affecting the login process.
If you are unsure of your username or password click the ‘forgotten password’ link on the login page. You will then be sent an e-mail with a new password – if you click on the ‘initiation’ link in the email, this new password should then enable you to login.
If you have have not received an e-mail this may be because you have a spam filter set up for your email and the e-mail may have gone into a junk folder.
If you are unable to retrieve the e-mail or continue to have problems with logging in then you can still apply for a job; just click through to the apply link and click on the 'skip login' at the bottom of the page - this enables you to apply without having to register.
What happens after I submit my application?
Once you have submitted your application on line you will receive an acknowledgement by e-mail. All applicants, successful and unsuccessful are contacted by email to notify the outcome.